Terms & Conditions
Welcome to Willy Wax! By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. About Willy Wax
Willy Wax is a small, independently owned business specializing in handmade hockey wax products. Our products are hand-poured in small batches using carefully selected ingredients.
2. Products & Product Information
We make every effort to accurately display our products, scents, colors, sizes, and descriptions. Because our products are handmade, slight variations may occur from one batch to another.
Product images may also appear slightly different depending on your device or screen settings.
3. Orders & Payment
By placing an order, you agree to provide accurate and complete billing and shipping information. We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, or product availability issues.
All orders must be paid in full before they are processed.
4. Pricing
Prices are subject to change without notice. We reserve the right to correct pricing errors that may occur on our website.
5. Shipping
Shipping information, including processing times, shipping rates, warm-weather considerations, and carrier delays, is outlined in our Shipping Policy.
6. Returns & Refunds
Please review our Return/Refund Policy for information regarding returns, exchanges, damaged products, and refunds.
7. Warm-Weather Products
Willy Wax is made with natural ingredients and may soften or melt when exposed to high temperatures. Customers understand that temperature-related changes during shipping may occur. Softened or melted wax can generally be allowed to cool and firm back up without affecting its intended use.
8. Intellectual Property
All content on the Willy Wax website, including our name, logo, product names, photographs, graphics, written content, and designs, belongs to Willy Wax unless otherwise stated. Content may not be copied, reproduced, or used without our written permission.
9. Website Use
You agree not to use our website for unlawful purposes, to attempt to interfere with the operation of the website, or to copy or misuse our content.
10. Third-Party Services & Links
Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, analytics, or social media platforms. Willy Wax is not responsible for the content, policies, or practices of third-party websites.
11. Limitation of Liability
To the extent permitted by applicable law, Willy Wax is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Willy Wax
Email: willywaxhockey@gmail.com
Last Updated: August 21, 2026